Refunds are applicable only for prepaid orders in the following circumstances:

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• Incorrect items delivered

• Spoiled or damaged meals on arrival

• Non-delivery of a confirmed order

• To request a refund, contact us within 24 hours of delivery with your order ID and details.

• No refunds for delays due to external factors (e.g., traffic, aggregator issues), partial consumption, change of mind, or taste preferences.

• Unused subscription meals may be credited if cancellation is informed in advance and management approves.

• Approved refunds will be processed within 5–7 working days.