1. What is FitFuelHub and how does meal prep subscription work in India?

FitFuelHub is a subscription-based cloud kitchen in India offering healthy, fitness-oriented meals delivered via Swiggy, Zomato, or direct orders. Customers can choose from a 3‑day trial, weekly, or monthly plans to receive prepped meals aligned with fitness goals.

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2. How can I start a meal prep plan on WhatsApp for FitFuelHub?

You can subscribe by messaging us on WhatsApp Business: choose your plan and provide delivery details. We’ll send a payment link (prepaid), and your meals will begin on your selected start date.

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3. How fresh are the meals—are they prepared daily or frozen?

All FitFuelHub meals are freshly cooked daily in our cloud kitchen, packed hygienically, and delivered the same day to maintain taste and quality—no freezing involved.

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4. Can I pause or skip meals in a FitFuelHub subscription?

Yes. FitFuelHub allows meal skipping if you inform us at least one day in advance, especially for weekly or monthly plans. This helps avoid delivery and billing.

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5. What is the delivery radius and charges for FitFuelHub meal subscriptions?

FitFuelHub offers free delivery up to 3 km from our kitchen. For deliveries beyond 3 km, extra charges apply. Delivery is handled via third-party partners, so timing may vary.

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6. Does FitFuelHub accept part payment or cash on delivery?

No. All plans are 100% prepaid. FitFuelHub does not accept part payments or COD to maintain operational efficiency and hygiene standards.

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7. Is there a refund policy for FitFuelHub meal plans in India?

FitFuelHub follows a strict no-refund policy, except in cases such as delivery of incorrect or spoiled food, or non-delivery. Refund requests must be submitted within 24 hours of the order.

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9. How do you manage customer nutrition data and privacy at FitFuelHub?

FitFuelHub collects only essential customer data (name, contact, meal preferences) strictly for order delivery and personalization. We do not share or sell data, and payments are processed securely via trusted gateways.

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10. Can I tailor my weekly or monthly meal plan to add vegetarian or non-vegetarian preferences?

 Yes. FitFuelHub offers flexibility—simply inform us in advance via WhatsApp if you’d like to switch between vegetarian and non‑vegetarian meals during your subscription.